CAN’T FIND A SPECIFIC PRODUCT IN OUR STORE?
Please tell us if you are looking for a specific product that we don’t have on our website. Maybe we can help you.
HAVEN’T YOU RECEIVED A REPLY TO YOUR E-MAIL?
We do our best to reply all e-mails and customers’ calls within 24 business hours. If you haven’t received a response to your e-mail, you should make sure that your ISP or e-mail client are not blocking the messages we send you or maybe try to contact us from another e-mail address.
Dear users of AOL.com, COX.net, DIRECWAY.com, OPTONLINE.net, CHARTER.net e-mails! You might not be getting our Customer Support e-mails due to some reasons (you blocked our e-mail address/it is tagged as a Junk mail or it is in your Spam folder/ your email provider is blocking your correspondent’s provider from sending mail due to complaints of abuse, etc). Such problems affect our service because our communication can be blocked and we are not able to get in touch with you regarding your purchases. Therefore, please make sure our messages get through. For AOL users having problems with mail being delivered, we kindly advise to contact us.